Privacy Policy

This is the Privacy Policy of Mackenzie Psychology 

We are committed to protecting the privacy of our contacts, customers, suppliers and employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

In this policy we describe how we manage your personal information.

The kinds of personal information we collect

The kinds of personal information that we collect include:

• contact details such as name, role or position, address, email address, mobile number and/or landline number information relating to your circumstances and affairs relevant to the matter/s in which we are instructed;

• information regarding our communications with you 

HOW WE COLLECT PERSONAL INFORMATION 

We collect personal information by various means including when:

• you contact us with a question or inquiry;

• you visit our website.

THE PURPOSE FOR WHICH WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION

We collect, hold, use and personal information in order to:

• respond to your enquiries;

SHARING YOUR PERSONAL INFORMATION

Subject to our confidentiality obligations, we may share some relevant personal information with:

• third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

• We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECURITY

We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, we maintain our files in secure offices and limit access to personal information to individuals with a need to know.

Notification of Changes

If we decide to change our Privacy Policy, we will post a copy on our website.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at rachel@mackenziepsychology.com.